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Dispatch management

Dispatch management for agencies that run carriers

You book the load on the load board as you do today. Coreway takes it from the rate confirmation: create it, assign the truck and the driver, follow the stops and close it, with every dispatcher on the same board.

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Coreway portal dashboard for a demo agency: tiles for active loads, loads delivered this week, revenue month to date, average rate per mile, open invoices and tasks due today, a month-to-date strip with loaded, deadhead and total miles, carrier revenue and dispatch fees, and the dispatch board listing nine loads, CW-1045 to CW-2002, with status, rate, carrier, driver and unit, route, pickup and delivery appointments.

  1. Check the broker before you commit a truck

    The credit list shows every broker of the agency with its last check, days to pay and open incidents. Record what the load board, the factoring company or FMCSA says, with a decision: approved, caution or declined. Checks expire after the number of days you set, and the new load form asks for a fresh one.

    • Score and days to pay from the source you used
    • FMCSA authority lookup from the broker record
    • Incidents (TONU, dispute) that warn the whole team
    Credit Check screen listing five brokers with their MC number, when and on which source each was last checked, days to pay and until when the check is valid: Harbor Point Logistics Blocked, Lakeshore Logistics and Summit Freight Brokerage Approved, Mesa Brokerage Group Caution and Prairie Line Freight Not checked.

  2. The load file, from booking to delivery

    Stops with appointments, the status timeline with the same names the driver sees, the three documents and the money of the load. Arrival and departure at each stop are stamped from the driver's phone.

    • Statuses: Dispatched, Accepted, Delivered, Settled
    • Rate confirmation from the office, BOL and POD from the stop
    • Accessorials, loaded and deadhead miles, rate per mile
    Load CW-1049, marked Delivered: pickup in Houston, TX and delivery in Orlando, FL with appointments, carrier Lakeside Express, driver Javier Rivera, unit 105, broker Lakeshore Logistics, 1,010 loaded and 55 deadhead miles, rate 4,100, dollars the status timeline from Dispatched to Delivered, the money card with the dispatch fee and the carrier net, and the documents card showing rate confirmation, BOL and POD uploaded.

  3. Trucks, drivers, carriers and owners

    A carrier can be an owner-operator with its own MC or a company with several trucks; a truck can be leased by an owner onto a carrier; a driver can drive for more than one carrier. Coreway keeps those relationships so the money follows the right people.

    • Carriers, trucks and drivers with their documents
    • Leases of a truck onto a carrier, with the commission and weekly charges
    • Roles and permissions for admins, accounting and dispatchers

Questions agencies ask before signing up

Does Coreway find loads for me?

No. You keep booking on the load board. Inside Coreway you can search Truckstop with each carrier's own account and keep leads so the team does not call the same broker twice; the load itself still starts from the rate confirmation.

Can several dispatchers work at once?

Yes, with no charge per dispatcher. Everyone sees the same board, and the activity feed shows who did what.

How do I know a driver turned a load down?

The driver rejects in the app with a reason, the load goes back to the board and the activity feed and the bell tell the office.

Can I reuse shippers and receivers?

Yes. Facilities keep address, contact and dock hours; a stop picks one and gets them filled in.

Run your next load in Coreway.

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